FESTIVE PERIOD NOTICE
Please note that during the busy period:
- Delivery times may be longer than usual.
- Return processing may take a little longer.
Christmas Delivery Cut-Offs:
- UK Next Working Day: Friday 19th December – 4pm
- UK Standard: 15th December – 12pm
- International: 10th December – 12pm
Extended Returns Period:
- Any orders placed in December can be returned up until 5th January.
- Returns must be shipped by 5th January to be accepted.
Thank you for your patience during the festive season! 💖
DELIVERY INFORMATION
Free UK Standard Delivery on orders over £75
UK Mainland Standard – YODEL (3–5 working days): £3.99
UK Next Working Day – DHL (Order before 12pm, Mon–Fri): £5.99*
Northern Ireland & Isle of Man – YODEL (5–7 working days): £6.99
Channel Islands – YODEL (7–9 working days): £14.99
Europe** (Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Poland, Spain & Sweden) - DPD (7-9 working days): €19.99
Important Info
- * During busy periods, Next Day Delivery may become unavailable. Standard delivery may also take longer.
- Address changes cannot be guaranteed once an order is placed, as processing begins immediately - please double-check your details before confirming.
- All duties & taxes are included - no hidden fees.
- Some postcode exclusions apply.
- We do not currently deliver to BFPO addresses.
- Next Day Delivery cannot always be guaranteed.
** EU Order Limit: We currently cannot process orders over €150. You can still shop smaller orders or place multiple orders - shipping charges apply per order.
RETURNS INFORMATION
We want you to love your order - but if something isn’t right, you can return it.
Key Information
- Returns must be made within 14 days of purchase.
- You must request a return through your account before sending items back.
- Checked out as a guest? Create an account using the same email address to access your order.
- Returns must be approved before sending items back - once approved, you have 7 days to return the goods.
- Items must be unused, unworn, unwashed and unaltered, with all original tags attached.
- We do not offer exchanges. Please place a new order if you need a different size.
UK Returns
- Once approved, you will receive a link to our returns portal to download a digital barcode for your return.
- Please keep your tracking number until your refund has been received.
- A £2.99 return fee applies to cover postage & processing.
- Please allow up to 14 working days for processing once your return reaches us.
- Refunds may take 5–7 working days to appear in your account after processing.
International Returns
- Returns must be sent at your own cost.
- We recommend using a tracked or signed-for service to ensure safe delivery - South Beach cannot accept responsibility for lost parcels.
Return Address:
Continental Textiles Returns, CK Fulfilment
Units 7C/D, Moorland Gate Business Park
Cowling Road, Chorley, PR6 9FE
United Kingdom
Need help?
Email us at customerservice@southbeachswim.co.uk
